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 Contact us at support.playnowmedia.com

Terms of Services

Overview 

 This Privacy Statement applies to all applications developed and/or managed by
 PlayNowMedia LLC. (collectively, &ldquo;us&rdquo;,
 &ldquo;we&rdquo;, or &ldquo;our&rdquo;). This Statement governs our Apps and
 our Users&rsquo; use of our Apps. &ldquo;Our Apps&rdquo; refers to any of our
 developed or managed properties on Over The Top (or, &ldquo;OTT&rdquo;) or
 Connected Television devices (or, &ldquo;CTV&rdquo;) in their respective app
 stores.

COPPA (Children 13 and under) 

 We at PlayNowMedia LLC take privacy very seriously. Including children under 13
 years of age. To our knowledge, we are in compliance with the requirements of
 COPPA. We do not collect or knowingly collect information from any adolescent
 under the age of 13. We do not knowingly place ads on our properties directed
 to children under the age of 13. Our website, apps, or services are all
 developed and directed toward users 13 years of age or older. If a parent or
 guardian is under the believe that their child&rsquo;s privacy rights or
 security has been compromised, please reach out to us immediately so that we
 can take action and remove the data.

Adults and Teens 

 Sometimes we collect data from users over the age of 13 for better user
 experience and app functionality. Some information is collected in real time
 from our Apps including, IP Address, Device, Device Advertising ID, Language
 preference, Service Provider and Geological location. (ie, zip code, DMA or
 non address specified) We reserve the right to re-use outside, 3rd party data
 to coincide with our data to better suit our users app experience.

Reporting Analytics &amp; App Technology 

 Some of our apps collect and store user preferences or settings to further
 enhance our user&rsquo; app experience. We work with 3rd parties and demand
 sources who also use technology to collect user data including Device
 Identifier&rsquo;s, Device Advertising ID&rsquo;s, IP Address&rsquo;, and
 information of our user&rsquo;s usage of our services.


 Additionally, we work with 3rd party advertisers who also collect and
 sometimes store data to better suit our users&rsquo; ad experience and the
 relevancy of the directed creatives. Utilizing information such as unique
 Device Identifiers or IP address&rsquo; associated to your CTV or OTT device.
 We do not permit nor acknowledge the use of interest-based advertising
 directed at users under the age of 13 in accordance with COPPA.

Our Applications 

 While using any application managed or developed by PlayNowMedia LLC, the
 respective app store or operating system may collect user data. We do not
 control nor manage this information and advise that you adhere to the terms
 and conditions provided by the platform or provider and the respective app
 store.

User-Based Advertising Targeting 

 PlayNowMedia LLC works with 3rd party advertisers to better establish ad related
 user experience in regards to data collection. This information is not
 personally identifiable and de-identified. We do not store nor transfer names,
 specific addresses or telephone numbers. In regards to users under the age of
 13, we do not display targeted ads to adolescence&rsquo; in accordance with
 COPPA guidelines.

CCPA 

 In accordance with The California Consumer Privacy Act (CCPA), users&rsquo;
 who reside in California require us and other media-related companies to
 fullfill additional notices detailing California users&rsquo;, legally
 protected data rights.


 Unique identifiers such as IP addresses and device advertising IDs are
 collected for the sole purpose of optimizing our users&rsquo; experience. This
 information is sometimes passed along to our 3rd party or our advertising
 partners. This information is used to enable advertisers and filter out
 fraudulent activity among other like-minded purposes.


 Electronic Network Activity and Commercial Information data, including user
 interactions with our apps, user search trends, and buying history are for
 internal use only.As a California resident, you have the right to make the
 following requests twice every 12 months:

<ul>
 <li>
 The right to request a copy of the personal information that we have
 collected about you in the previous 12 months.
 </li>
 <li>
 The right to request details about the categories of personal information
 that we collect, the categories of sources, the business or commercial
 purposes for collecting information, and the categories of third parties
 with which we share information.
 </li>
 <li>
 The right to request deletion of the personal information that we have
 collected about you, subject to certain exemptions.
 </li>
 <li>
 The right to opt-out of sale of your personal information that we have
 collected about you. (subject to exemptions)
 </li>
 <li>The right to opt-out of the sale of your personal information.</li>
</ul>
Option to Opt-Out 

 PlayNowMedia LLC&nbsp;will update and provide notice to all of our users via
 this &lsquo;Privacy-Policy&rsquo; with the most current update stated. This
 page was last updated on June 1st, 2022.

Privacy Policy

Billing and Cancelation Policy

Subscription Start and Renewal Dates 
Your subscription starts on the calendar day you register for an account and successfully enter a valid payment method. The renewal date for a monthly subscription is same numerical calendar day on each successive month. For example, a monthly subscription starting on October 2nd will renew on November 2nd and the second day of each successive month. The renewal date for a yearly subscription is the same day and month on each successive year. For example, a yearly subscription starting on January 3rd, will renew on January 3rd of each successive year.


Free Trials 

This section only applies to subscriptions that include a free trial period. If your subscription includes a free trial period, you will not be charged until the stated trial period ends. If you cancel your subscription anytime before the trial period ends, your account access will end and you will not be charged. If you cancel your account after the trial period completes for a monthly account, you will be billed for the whole current subscription month (which starts on the first day of your free trial). If you cancel your account after the trial period completes for an annual/yearly account, you will be billed for the entire current subscription year (Which starts on the first day of your free trial).


Billing 

If you are enjoying our service, do nothing and your subscription will automatically renew for as long as you choose to remain a subscriber. Renewals for a monthly or annual subscription will be billed at the current monthly or annual rate, respectively


Cancelation and Refunds 

This section applies to subscriptions canceled outside of any free trial period. If you cancel a monthly account and were already billed for the current subscription month, you will continue to have access to your account for the remainder of the current subscription month. If you cancel a yearly account, you will continue to have access to your account for the remainder of the current subscription year. We do not offer partial or full refunds for monthly or annual subscriptions canceled outside of any free trial period.

Billing and Cancellation Policy

Help

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Universal Remote (2007)